Navigating the Messages Screen (Desktop)

There are many different buttons, and features in the "Messages" tab, to navigate this please read the following instructions

Filtering Messages: 

1. Filter by Contact: To filter by contact, type the name of the contact in the "Filter by Contact Name" field
   
   
   
   
2. Filter by Type: Use the drop-down bar beneath the search bar, "Messages + Calls" to filter between "Messages + Calls", "Messages", or just "Calls"
   
   
   

On the left side, you will find a list of all recent conversations. This is where you're able to see your recent conversation history. To open a message you can click on a contact in the list. 

At the top of the conversation history, you will see the contact name and number of whom the conversation history is with. 

Your conversation history will appear on the right side when you click into a conversation. You can scroll through this to read the messages to and from contacts.

Sending a New Message:

• On the upper left side of the message page, use the "+Message" button to create and send a new message.
  
  
  
  
• Use the text field at the bottom to type the message
  
  

• Click the "Smiley Face Icon" to open a window that will show all of the emojis that can be used, and click the emoji to add it to the message
  
  
  
  
• Click the "Paper-Clip Icon" to send attachments, this will open a list of types of attachments that can be sent. The options are "Recent Media", "File & Docs", "Templates", "Schedule Meeting", or "VCard" 
  
  
• Click the "Paper Airplane Icon" to send the message