How Can I Setup The Recording Add-On?

What Is The Recording Add-On?

The Recording Add-On creates recordings of all MyRepChat phone calls. These would be archived with your archive provider. If you have a CRM that supports audio files, these will also be transferred to your CRM as a note. 

Notes:

• This add-on is only available if you have the voice-add on feature turned on. 
• The recording add-on feature may not be available to you depending on your broker-dealer/group. This can be managed at the group level.
• The recording add-on does contain an additional monthly fee. Price may vary depending on your group. You can find pricing beneath the toggle button found on step 3.
• In some states, it is illegal to record a call without the caller being aware. Please keep this in mind. 

 

How Do I Set Up The Recording Add-On?

1. On your "Dashboard," Click the "Settings" tab in the bottom left corner.
   
   
   
   
2. Beneath the "Add-Ons and Billings" section, find "Recording Add-On."
   
   
   
   
3. Use the "Toggle" to turn on/off the Recording functionality.