What Are Add-Ons?

What Are Add-Ons?

Add-On's are optional features that you can add to your MyRepChat account. These do come at an additional cost per month. Some groups may not allow some of the add-ons to be utilized by the users signed up beneath them. 

 

What Are The Different Types Of Add-Ons?

Archive Add-On: The Archive Add-On is for MyRepChat users without an existing archiving system. This feature is for MyRepChat to automatically archive your messages for easy access and organization.

For more information on how to set up the archive add-on, visit our article: How Can I Setup The Archive Add-On? 

Voice Add-On: The Voice Add-On allows you to use your MyRepChat number for voice calls, as well as text messaging. This is typically utilized when a MyRepChat user wants to maintain the same business number across all communications processes.

For more information on how to set up the "Voice Add-On," visit our article: How Can I Setup The Voice Add-On?

Recording Add-On: The Recording Add-On creates recordings of all MyRepChat phone calls. These would be archived with your archive provider. If you have a CRM that supports audio files, these will also be transferred to your CRM as a note. This Add-On is only available if the Voice Add-On is turned on.

For more information on how to set up the "Recording Add-On," visit our article: How Can I Setup The Recording Add-On?

Transcribe Add-On: The Transcribe Add-On will create transcripts of your voice recordings. These would be archived to your archive provider, and if you have a CRM connection set-up, the transcript will be added as a note in your CRM.  This Add-On is only available if Voice, and Recording Add-Ons are turned on.

For more information on how to set up the "Transcribe Add-On," visit our article: How Can I Setup The Transcribe Add-On? 

Additional Account Logins: Additional account logins allow multiple people to log in to the same profile/account. You receive 2 logins for free. Your account, and one additional log in. The rest will have an additional charge associated with them. 

For more information on adding additional logins to your account, visit our article: "How Do I Add More Users To My Account?" 

 

How Can I Find The Add-Ons?

1. On your "Dashboard," click the "Settings" tab in the bottom left corner
   
   
   
   
2. Beneath the "Add-Ons and Billings" setting, you can find all the tabs for the different Add-Ons
   
    

If you are a part of a group your group administrator may have group Add-Ons already established for you as a part of the group so any additional fees for Add-Ons may not apply to you.  Contact your group admin with any additional fee questions. 

If you do not already have a card set-up for add-on's please review our article on Billing Management. "How Do I Manage My Billing?"