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  1. ionlake
  2. FAQ's/General Questions

FAQ's/General Questions

There are some questions that are universal to any type of account within MyRepChat. Find a general questions and answer here!

FAQs/General Questions

  • Why am I not receiving incoming text messages?
  • What are orphan conversations and how can they be resolved?
  • What is Positive Consent?
  • Troubleshooting for Mobile App Users
  • I am leaving my current group association. What do I need to do to keep my account?
  • Live Webinars for New Users (WEB UI)
See all 13 articles

Accounts and Logins

  • Managing Logins (WEB UI)
  • I have access to multiple accounts. How do I toggle between multiple accounts? (WEB UI)

Password and Multi-Factor Authentication

  • How do I enable biometric ID on my iOS device? (MobileUI)
  • How do I change my multi-factor authentication number?
  • How do I change/reset my password? (WEB UI)

Notifications

  • How do I enable or change the notifications on my iOS device?
  • How do I enable notifications on my android? (Mobile)
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