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FAQ's/General Questions

FAQ's/General Questions

There are some questions that are universal to any type of account within MyRepChat. Find a general questions and answer here!

FAQs/General Questions

CRM FAQs--mobile and web
FAQs for Beginners--mobile and web
Why am I not receiving incoming text messages?
What are orphan conversations and how can they be resolved?
Troubleshooting for Mobile App Users
I am leaving my current group association. What do I need to do to keep my account?

See all 14 articles

Accounts and Logins

Managing Logins (WEB UI)
I have access to multiple accounts. How do I toggle between multiple accounts? (WEB UI)

Password and Multi-Factor Authentication

How do I enable biometric ID on my iOS device? (MobileUI)
How do I change my multi-factor authentication number?
How do I change/reset my password? (WEB UI)

Notifications

How do I enable or change the notifications on my iOS device?
How do I enable notifications on my android? (Mobile)

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