If you are not receiving notifications, try the following steps:
1. Check to see that your phone's operating system is updated. Install any necessary updates.
2. Turn your phone off for 5 minutes. Restart.
3. Delete the app and re-install it.
6. Refresh the app. Either close it out completely and re-open it, or log out and log back in. Again, another quick and easy tip that solves a lot of usability issues.
If after trying all these things you are still experiencing usability issues or receive any kind of an error message, please reach out to us right away and let us know. From the Dashboard click on Support to submit a support ticket or reach out to us via phone.