If you'd like to receive an email every time a client texts you, you can do so by creating an Auto Response.
- Click the Auto Response tab.
- Click "Create Auto Response"
- Then make the following selections:
- Ensure the first dropdown is set to "Incoming SMS",
- "Equals" section is blank,
- Change "Then" dropdown to Send Email To,
- Type the email address(es) of the person (people) you'd like to receive an email for every incoming text. Multiple email addresses need to be separated by a semicolon.
- Move toggle button to enabled (green)
- Click Save.