MyRepChat can integrate with FMG Suite to provide content from your FMG Suite marketing library directly to your contacts via a link in SMS from both the MyRepChat web application and mobile app.
Content available for use in MyRepChat consists of articles/content you specifically added to MyRepChat and articles that are automatically assigned.
To add FMG Suite to MyRepChat, simply log into FMG Suite, retrieve your 'Customer ID' from FMG Suite from Contact Information, and Paste it into MyRepChat FMG Suite integration section.
Find Customer ID in FMG Suite
Log in to FMG Suite. Open Profile and Contact Information.
Copy the 'Customer ID' from that page.
Paste Customer ID to MyRepChat
Log in to MyRepChat. Go to Settings - Integrations - FMG Suite.
Paste the 'Customer ID' you took from FMG Suite in the space provided and click 'Save'.
Using FMG Suite in MyRepChat
Once FMG Suite is integrated, a new button will appear in your chat window.
When that button is clicked, a dialog appears where you can type in search text and click the magnifying glass button.
The 'eye' will allow you to preview the content in your browser.
The 'airplane' will send the content to the contact.