Add-ons are optional features that you can add to your MyRepChat account to give you added functionality or features. If you are a part of a group that uses MyRepChat, some Add-Ons might be included as part of your subscription. Contact your group administrator to find out more or to request an add-on be made a part of your group.
Add-on settings can be found in Settings-->Add-Ons and Billing.
Logins - By default your account includes one login, yours. If you want to add additional logins, you can do this by going to the "Additional Account Logins" and adding logins. The cost of each additional login will be displayed in the logins section.
To add a login, click the +Create Login button, provide a name and an email address, and click Save. Add-Ons can be removed at any time by clicking the Delete button.
Archiving - If you do not have an archive provider setup and you would like to have your MyRepChat communications archived, you can do so by enabling the Archive Add-on. This will cause all your MyRepChat data to be archived in a way that will meet your industry requirements for data retention.
Voice - If you would like to use your MyRepChat number for voice calls as well as SMS and MMS text messaging, you can enable the Voice add-on. What this will do is have MyRepChat setup a call anytime you place or receive a call, so that your clients will only see the MyRepChat number when communicating with you.
Recording - If you have Voice enabled and would like to have MyRepChat create recordings of your phone calls that use your MyRepChat number, you can do so by enabling this Add-On. Note that recordings will be archived with your archive provider and if you have a connection set up with a partner CRM provider that supports audio files in notes, the recordings will be sent as a note for the CRM as well.
Transcription - If you have recording enabled and would like to have transcripts of your recording created, you can do so by enabling this Add-On. Note that transcriptions will be archived with your archive provider, and if you have a connection set up with a partner CRM provider, the transcript will be added as a note to the CRM as well.
*If you are a part of a group your group administrator may have group Add-Ons already established for you as a part of the group so any additional fees for Add-Ons may not apply to you. Contact your group admin with any additional fee questions.
**If you do not already have a credit card setup in the Billing Management section for MyRepChat, you may need to setup a credit card to pay for your Add-Ons.