We are always able to send your archiving emails to your already archived email inbox.
You can set this up under the “Archiving” tab by using the drop down menu and selecting Email from the list of provider options.
You will notice an Email section open up below the drop down menu.
In this section you will need to provide the email address to send reports too. Note that after you click save, you can add additional email addresses.
You can use the sender fields to "spoof" the email to have it appear as though it was sent from an email address other than email@example.com.
IMPORTANT: If you do not know what we mean when we talk about email spoofing, then DO NOT fill in the email spoofing fields as most email servers will detect this and reject the email.
In order for us to spoof the email address, the email address must be confirmed. So after filling in the spoofing fields, click the "Confirm Sender" button. A verification email will be sent to the spoofing email address from Amazon Wes Services. Follow the link in the email to verify the email address. Emails will fail to send until this step has been completed.
Now scroll down to the schedule section.
A schedule tells the system when to create your archive and how often, we well as what template to use for the archive. Click the +Add Schedule button to begin.
Choose a layout. For most email archives you will want to use the "Default TXT Archive Layout". Most email programs won't display the HTML report very well. If you want a custom layout, you can create that, but we recommend using the default layout to get started.
Choose the frequency (how often you want the schedule to run), the start hour, state (must be active in order to run) and an audit email address. The audit email address will receive an email when a schedule fails to run. (note that we retry 10 times before a schedule is considered failed).
Click save when done.
You can click the test button to test out the schedule for this provider.
NOTE: You can configure multiple providers and each will have its own schedule. The schedule it tied to the provider.
Congratulations! You have now set up email archiving on your account!
If your part of a group that is already archiving your message (ask your group admin), then you most likely do not need to do this.
You can always add another email for the reports to go- so you and a boss/compliance manager could both receive these archive reports.
You can always remove an email from this archiving section as well. Sometimes emails change, or maybe the other person you set up to receive these journals no longer wants to receive them, whatever!
You can customize your layout. See our knowledge base document on layouts.
You can come back to this page at any time to review the Audit section. This section is where you can go if you ever want to confirm that your archive schedule is running as planned. Note that when you have no activity, you won't receive an email. So this section come in handy to let you know that the schedule ran even though you didn't receive an email.