We are able to archive your data back to Smarsh using your archiving email address or token provided by Smarsh.*
You can set up Smarsh as your archiving solution by going to the “Archiving” tab. Use the drop down menu on this page to select Smarsh from the list of option.
You will notice a section opens up underneath the drop down menu. Here you will be prompted to enter in the archiving email address or token that Smarsh created for your MyRepChat account.
Once you have added your email or token in this area you will then enable the “Activate Archiving” toggle (so that it is to the right and filled in blue).
*If you haven’t yet created an specific archiving email address/token with Smarsh you will want to connect with their team to get one set up for you. If pricing is an issue please let us know so we can help!