You can set up reporting by going to the Group from the toolbar.
You can customize the reporting guidelines by choosing who gets the reports in the recipient email box.
You can also specify if you would like:
- Nightly by Daily Digest: One large email containing the reports for all contacts.
- Nightly by Contact: This allows you too get a separate email for each contact.
Things to know:
- Start of conversation is the first message sent to a contact within the reporting period.
- End of conversation is the last message sent to a contact within the reporting period.