The first thing you will need is the email you received that contains your username and password. Make sure that you have this for your initial log in.
Now, upon initial log-in you will be required to fulfill a multi-factor authentication. You will be *prompted to enter in your mobile phone number or your email so we can send you a 6 digit authentication code. Make sure you are near your mobile device or able to check your email because the authentication code expires after 10 minutes.
Lets begin logging in:
- Retrieve your log in credentials and click on the link in the email to be directed to the MyRepChat login page.
- Enter your password and username in the appropriate boxes.
- Enter in your mobile number or email- whichever you would like to be used at your source for authentication.
- Enter in your 6 digit authentication code.
- Click enter and welcome to MyRepChat!
*Note: You will not be able to choose email for authentication because we typically create the email myrepchat@[reseller name here].com. If you would like to use email for verification you will need to create this email.